CommonSpirit Health at Home is a values-driven health care organization. Our commitment to community begins with living our values and adhering to exceptional standards of conduct. It is the personal responsibility of every person associated with our ministry to behave ethically and appropriately. Delivering quality health care services is complex and there are many laws and regulations governing how we operate. CommonSpirit’s policies, procedures and ongoing education help to ensure that our behaviors and business transactions are ethical and appropriate at all times.
Health care is a complex industry. Many of the laws and regulations that govern health care are difficult to understand and to apply consistently.
Our Values in Action Policy and Reference Guide is designed to help employees understand these laws and regulations. All employees can consult this reference guide, to act in accordance with our standards of conduct.
Standards Of Conduct
All board and committee members, officers, employees, volunteers, medical staff and others working with CommonSpirit and it’s organizations must act in accordance with the following standards of conduct:
Demonstrate fairness, honesty and integrity in all interactions in support of our mission.
Uphold a high standard of skill and knowledge to deliver exceptional quality care, service and outcomes.
Abide by the laws, regulations and policies that govern what we do.
Maintain the integrity and protect the confidentiality of our patient, resident, client, employee and organizational information.
Use our resources wisely to protect our assets, reduce our environmental impact and increase our public health footprint.
Create an environment that promotes community, respects dignity and supports safety and well-being.
Properly disclose and manage situations that pose potential or actual conflicts of interest.
Foster a diverse and inclusive work environment in reverence to our employees, partners and those we serve.
Each employee is responsible for promptly reporting potential violations of law, our standards, guidelines or policies. You are protected from retaliation if you make a good-faith report, complaint or inquiry. The CommonSpirit reporting process is described below.
1. Speak with your supervisor or another manager.
2. If the supervisor or manager is not available, you are not comfortable speaking with him or her, or you believe the matter has not been adequately resolved, contact your Human Resources representative or your local Corporate Responsibility Officer.
3. If you want to anonymously report a concern to a neutral third party, you have two options: (1.) Call the reporting hotline number: 1 (800) 845-4310 or (2.) File your report via: https://compliancehotline.commonspirit.org.